Past Performance Evaluation (PPE)

A Past Performance Evaluation was independently conducted among selected Coastal Inspection Services customers by Open Ratings, Inc., a division of Dunn & Bradstreet. The goal of this PPE was to provide Government buyers with a predictive behavior model for Coastal Inspection Services. View Complete Open Ratings PPE Report.            

The customer satisfaction metrics that are evaluated include:         

· Reliability
· Cost
· Order accuracy
· Delivery/timeliness
· Quality               
· Business relations
· Personnel
· Customer support
· Responsiveness              


Open Ratings is a leading provider of software, services and information for proactive supply management. Open Ratings solutions help companies to lower costs, reduce risks and increase profitability by reducing supply management costs and improving supply management initiatives. At the core of Open Ratings solutions is patent-pending predictive technology that provides advance notice of supplier performance and financial stability problems.

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